Technology solutions for businesses across the Foyle area, Waterside, Cityside and the North West
Derry/Londonderry is the principal city of Northern Ireland's North West and the second-largest city in the province. With a population that continues to grow and a business community that has diversified significantly in recent years, the city is an increasingly important commercial centre. From the established firms on the Waterside to the creative enterprises in the Cityside, Derry businesses need reliable, modern technology to compete and grow.
Drakos Systems provides business phone systems, managed IT services, broadband and CCTV to companies across Derry and the wider North West region. We bring the same quality of service and technology that businesses in Belfast expect, delivered with local understanding and support.
The city has undergone a significant economic transformation. Once heavily reliant on manufacturing and the public sector, Derry has successfully attracted investment in technology, financial services and customer contact operations. The city is now home to several major contact centres and shared services operations, employing thousands of people in roles that depend entirely on reliable communications infrastructure.
The technology sector has been a particular success story. Derry's universities and the North West Regional College produce a steady stream of graduates in computing, engineering and digital media, and a growing number of tech companies have chosen to base themselves in the city. These businesses need high-speed broadband, cloud-based phone systems and robust IT security from day one.
The Foyle area's retail sector remains strong, with the Foyleside Shopping Centre, Richmond Centre and the traditional city centre shops serving a wide catchment area that extends into County Donegal. Cross-border shoppers are a significant part of the customer base, and retailers need modern payment systems, reliable broadband and effective CCTV to operate efficiently and securely.
Professional services firms, including solicitors, accountants and financial advisors, are well established across both the Waterside and Cityside. The hospitality sector has grown considerably, driven by the city's cultural tourism appeal, its status as a UK City of Culture, and the stunning natural setting along the River Foyle. Hotels, restaurants and visitor attractions all benefit from modern communications and IT infrastructure.
Strabane, now part of the Derry City and Strabane District Council area, adds further commercial activity, while Limavady, Coleraine and Magherafelt extend the North West business community into the Causeway Coast and mid-Ulster regions.
Cloud VoIP phone systems for Derry offices, contact centres and retail premises. Call queuing, recording, analytics and mobile apps for flexible working.
Fibre broadband, leased lines and 4G/5G backup for Derry businesses. Connectivity solutions for city centre and more rural North West locations.
IT support, cybersecurity, cloud services and network management for Derry companies. Remote monitoring with on-site support when needed.
Commercial CCTV for Derry retail, hospitality and business premises. HD cameras, remote access and cloud-based recording.
Our North West coverage extends well beyond the city:
Derry is one of Northern Ireland's leading locations for contact centre operations. Our VoIP phone systems are built to handle the demands of high-volume call environments, with features like intelligent call queuing, real-time analytics, wallboard displays and call centre metrics tracking. Whether you are running a 10-seat team or a 200-seat operation, we can design a system that scales with your business.
The PSTN switch-off is particularly relevant for Derry businesses still using traditional phone lines. We help companies across the North West transition to modern cloud communications with zero downtime.
Get a free consultation and quote. We serve Derry/Londonderry, Strabane, Limavady, Coleraine and the wider North West.