Learn, Build, Grow with Drakos Systems
Access comprehensive training materials, video tutorials, and user guides to get the most from your Drakos Systems solutions.
Watch our video tutorials and training content
Drakos Systems partners with leading VoIP providers to deliver the best business communication solutions. One of our featured platforms is Telavox Flow, a powerful cloud-based phone system.
Telavox is a leading European cloud communications provider, offering enterprise-grade VoIP solutions with advanced features including:
Note: Drakos Systems offers multiple VoIP platforms to suit different business needs. Contact us to discuss the best solution for your organisation.
Watch Telavox Introduction VideoEnterprise VoIP
Learn how to use the Drakos Flow Softphone system (powered by Telavox) with our step-by-step video guides.
Learn how to switch between different call profiles in the Drakos Softphone (Telavox Flow system).
Watch on YouTubeStep-by-step guide on transferring calls using the Drakos Softphone (Telavox Flow system).
Watch on YouTubeNote: Videos open in YouTube. For more tutorials, visit our YouTube channel.
Download comprehensive PDF guides for your Drakos Systems equipment and software.
Complete guide for the Drakos Flow VoIP system (Telavox). Includes desktop and web client instructions, call management, and advanced features.
Download PDF GuidePDF • 2.9 MB
Complete user guide for Yealink IP desktop phones. Learn how to make calls, transfer calls, use voicemail, and configure phone settings.
Download PDF GuidePDF • 1.1 MB
We support and provide training for various VoIP platforms including Telavox, and other leading providers to match your business requirements.
Learn how to leverage AI-powered transcription, summaries, and call analytics to boost productivity.
Integrate WhatsApp messaging with your business communications platform for direct customer messaging.
Master your call centre dashboard, understand key metrics, and optimise team performance.
Essential cybersecurity training and compliance guidelines for your team.
Our support team is here to help. Contact us for personalised training sessions or technical assistance.
For businesses that want to reduce staff-related cyber risk, Drakos Systems provides a full Human Risk programme including staff awareness training, phishing simulations, exposed credential monitoring and plain English reporting.
Email: support@drakos-systems.co.uk
Phone: Call 028 90 184 600
Available Monday - Friday, 9:00 AM - 5:30 PM