Why Technology Alone Is Not Enough

The best firewall in the world does not stop a staff member from clicking a link in a convincing fake email. Most cyber incidents affecting small businesses start with a human action, not a technical failure.

Common starting points include:

Security awareness training does not eliminate human error. It reduces it significantly by helping staff understand what these threats look like in practice.

What the Service Includes

Short Security Training Modules

Brief, practical modules covering phishing, passwords, MFA, invoice fraud, Microsoft 365 login scams and social engineering. Designed for non-technical staff.

Simulated Phishing Campaigns

Realistic but harmless fake phishing emails sent to staff. Those who click receive immediate guidance. The aim is learning, not blame.

Follow-Up Training

Staff who click during a simulation receive targeted follow-up content. Reinforcement rather than punishment. The same person in a rush is more likely to click again without this.

Risk Reporting

Simple reporting on where risk sits across your team, what has improved over time, and where additional training is needed. Plain English summary, not raw data.

Password and MFA Guidance

Practical guidance on password managers, strong passwords and MFA setup. The basics that make a meaningful difference.

Monthly or Quarterly Campaigns

Training works best when it is repeated over time. One-off sessions are quickly forgotten. Regular short campaigns keep awareness active without being disruptive.

The aim is not to catch staff out. The aim is to help people recognise realistic threats before a real attacker reaches them. Training works best when it is short, practical and repeated over time.

What Staff Learn

Bundle with Managed IT and Cyber Security

Security awareness and phishing training can be added to our managed IT and cyber security packages. This gives your business both technical protection and staff training, helping reduce risk from malicious links, fake login pages and social engineering in one combined service.

Suitable For

Find Out More

This service will be available as part of selected Drakos managed IT and cyber security packages. Ring us to discuss your team size, current setup and what would work best.

Book a Quick Call 02890 184 600

Frequently Asked Questions

What is security awareness training?

Security awareness training is short, practical education that helps staff recognise common cyber threats such as phishing emails, fake login pages, invoice fraud and password risks. It is suitable for all staff regardless of technical experience.

What is a phishing simulation?

A phishing simulation is a safe, controlled test where realistic but harmless fake phishing emails are sent to staff. If someone clicks the link, they receive immediate guidance explaining what to look for. The aim is to help staff recognise the same tactics a real attacker would use, before a real attacker reaches them.

Does this replace technical security measures?

No. Security awareness training works best as part of a broader security approach that includes technical controls such as DNS filtering, managed firewalls, MFA and endpoint security. The training addresses the human risk that technical controls cannot fully cover.

Is this suitable for non-technical staff?

Yes. The training is designed for all staff, including those with no IT background. Content is short, practical and focused on realistic examples. The goal is to help people make better decisions when they see something suspicious.

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