IT support Northern Ireland - work van at business park

Drakos Systems is based in Belfast and provides IT, telecoms, and security services to businesses across all of Northern Ireland. Onsite work (router installation, Wi-Fi surveys, CCTV installation, server deployment, network cabling) covers every county. Remote support (VoIP configuration, DNS filtering, threat monitoring, endpoint hardening) is ongoing and does not require us to be physically present.

What We Do

Managed IT and Cyber Security

IDS/IPS on every managed router. DNS filtering blocking 2,000,000+ malicious domains. VLAN network segmentation. Endpoint hardening with BitLocker, Controlled Folder Access, and SIEM agents. Email security with SPF, DKIM, and DMARC enforced to reject. Infrastructure managed as code with automated deployment across all sites.

Business Phone Systems and VoIP

Cloud phone systems for office, remote, and hybrid teams. Call routing, mobile apps, desk phones, voicemail, call recording, and number porting. Set up once and managed ongoing. Handsets delivered and preconfigured. Staff trained on the system before go-live.

Business Broadband with SLA and Failover

Fibre, leased lines, and 4G/5G backup. SLA-backed uptime, static IPs, priority fault repair, and managed routers with QoS for VoIP. We check your line, test your signal, and recommend the right package for what your business actually does online.

Business Wi-Fi Installation

TP-Link Omada certified installer. Site surveys, access point deployment, Cat6 cabling, PoE switching, VLAN segmentation, guest portals, and cloud-managed networking. We design the coverage around your building, not around what is cheapest to install.

CCTV Installation

IP cameras for businesses, construction sites, farms, and commercial premises. Network-isolated on a dedicated VLAN. Remote viewing via mobile app. 4G-connected systems for sites without broadband. Solar-powered options for remote locations.

Data Cabling

Cat5e and Cat6 structured cabling for offices, warehouses, and commercial premises. Patch panels, PoE runs for Wi-Fi and CCTV, cabinet builds, and certification testing. Every run labelled, tested, and documented.

White-Label Installation for IT Companies

Local installation partner for MSPs, telecoms providers, and IT companies outside Northern Ireland. We handle the physical work onsite: cabling, Wi-Fi, CCTV, router deployment, and VoIP handsets. Your brand, our engineers.

Areas We Cover

Onsite service throughout Northern Ireland:

If you are in Northern Ireland, we can reach you for onsite work. Remote support is available regardless of location.

Belfast businesses: see our dedicated Belfast IT and telecoms support page for local detail.

Who This Is For

Common Problems We Solve for NI Businesses

Areas Covered Across Northern Ireland

Belfast

Support for offices, shops, clinics, warehouses, hospitality, and professional services needing IT support, VoIP, CCTV, business Wi-Fi, data cabling, and managed firewall support. Same-day onsite in most cases. Belfast page

Derry / Londonderry

Support for businesses in the north-west needing VoIP, business Wi-Fi, CCTV, data cabling, broadband failover, and remote IT management. Offices, retail, and professional services across the city and surrounding areas including Limavady and Strabane.

Lisburn

Support for offices, industrial estates, and retail parks needing managed IT, VoIP, business Wi-Fi, CCTV, and Cat6 cabling. Covers Lisburn, Hillsborough, Moira, and surrounding areas.

Newry and Mourne

Support for businesses needing VoIP, CCTV, broadband failover, Wi-Fi, data cabling, and IT support across Newry, Warrenpoint, Bessbrook, Camlough, and south Armagh. Border-area businesses with cross-border staff benefit from remote VoIP support.

Bangor and North Down

Support for offices, retail, and hospitality in Bangor, Newtownards, Holywood, and Comber. Guest Wi-Fi, VoIP, managed IT, and CCTV for businesses along the Ards Peninsula and North Down coast.

Craigavon and Portadown

Support for industrial estates, warehouses, offices, and construction firms across Craigavon, Portadown, and Lurgan. Cat6 cabling, CCTV for yards, Wi-Fi for large buildings, and managed IT contracts.

Armagh

Support for businesses, professional services, and rural premises in Armagh city and surrounding areas including Keady, Markethill, and Tandragee. CCTV, VoIP, broadband failover, and managed IT.

Antrim and Newtownabbey

Support for offices, retail parks, and businesses along the M2 corridor. Antrim, Newtownabbey, Glengormley, Randalstown, and Templepatrick. Wi-Fi, CCTV, data cabling, and managed IT support.

Ballymena and Mid-Antrim

Support for farms, logistics firms, factories, and SMEs across Ballymena, Broughshane, Cullybackey, and surrounding areas. CCTV for yards, 4G/5G failover where fibre is poor, and managed IT.

Coleraine and North Coast

Support for businesses, tourism, and hospitality across Coleraine, Portrush, Portstewart, and Ballycastle. Guest Wi-Fi for hotels, VoIP, CCTV, and broadband failover.

Omagh and West Tyrone

Support for rural businesses, farms, and offices across Omagh, Strabane, Castlederg, and Fintona. 4G/5G CCTV, solar-powered cameras, broadband failover, and remote IT management.

Enniskillen and Fermanagh

Support for rural businesses, farms, yards, and offices needing CCTV, 4G/5G failover, remote IT support, secure routers, and practical connectivity advice. Enniskillen, Lisnaskea, Irvinestown, and surrounding areas.

Dungannon and Cookstown

Support for manufacturing, logistics, food processing, and office-based businesses across mid-Ulster. Data cabling, Wi-Fi for large buildings, CCTV, VoIP, and managed IT.

Other Areas

We also cover: Carrickfergus, Larne, Downpatrick, Newcastle, Banbridge, Magherafelt, Ballynahinch, Comber, Donaghadee, Dromore, Warrenpoint, and everywhere in between. If you are in Northern Ireland, we can reach you.

How It Works

  1. You tell me what is not working, what you need, or what you are worried about
  2. I check your current setup (remotely or onsite depending on what is needed)
  3. I explain the options in plain English and recommend what fits
  4. If you go ahead, I plan the installation, configuration, and support
  5. Ongoing: monitoring, patching, updates, and direct support when you need it

Get in Touch

Ring me and tell me what you need. I will tell you whether I can help and what it would involve. No pressure, no obligation.

Contact Us 02890 184 600
IT support Northern Ireland - work van at business park

Based in Belfast. Working across Northern Ireland. Direct contact. Onsite support across NI. Remote support across Ireland and UK where suitable. No lead marketplace. No anonymous subcontractor chain.

Frequently Asked Questions

Do you cover all of Northern Ireland onsite?

Yes. We provide onsite installation, surveys, and troubleshooting across all of Northern Ireland including Belfast, Lisburn, Newry, Derry, Bangor, Craigavon, Ballymena, Omagh, Enniskillen, and everywhere in between.

Can you install CCTV and data cabling in the same visit?

Yes. CCTV cameras need Cat6 PoE cable runs, so we often install cabling and cameras together as part of the same project. This is more efficient and ensures the network is designed correctly from the start.

Do you work for IT companies outside Northern Ireland as a local installer?

Yes. We provide white-label installation services for MSPs, telecoms providers, and IT companies based outside Northern Ireland who need local onsite work done. Cabling, Wi-Fi, CCTV, router deployment, and VoIP handset installation.

Can you support a VoIP or IT system you did not install?

Yes. We take over support of existing systems regularly. We audit what exists, document it, fix any issues, and manage it going forward under a support contract.

How quickly can you respond to an onsite call in Belfast?

Same day in most cases for Belfast. Rest of Northern Ireland typically within 24 to 48 hours depending on schedule and urgency.

Do you offer managed IT support contracts in Northern Ireland?

Yes. Managed IT support contracts are our primary service. This includes device monitoring, patching, user management, firewall maintenance, DNS filtering, broadband monitoring, supplier liaison, and documentation. One monthly fee, one named contact.

Get in Touch

Ring me and tell me what you need. I will tell you whether I can help and what it would involve. No pressure, no obligation.

Contact Us 02890 184 600