Cloud business phone systems, mobile contracts and remote IT support delivered across Wales — no engineer visit required
Drakos Systems provides cloud VoIP phone systems, business mobile contracts, and remote IT support to businesses across Wales. Everything is set up and managed remotely — no engineer visit required, regardless of where in Wales you are based.
Whether you are a business in Cardiff, a professional services firm in Swansea, a company in Newport or Wrexham, or a rural operation anywhere in Wales, we can have your new phone system live within days. Your existing numbers transfer across, and your team can make and receive calls from desk phones, mobile apps, desktop apps or a browser from day one.
Welsh businesses — particularly those in rural areas — often struggle to find telecoms providers who will actually support them properly. Many national providers focus on large urban centres and are difficult to reach when something goes wrong. At Drakos Systems, you deal with the same person who set up your system. One contact, one number, one invoice. We are not a call centre.
Our cloud phone systems are genuinely flexible. You are not locked into expensive hardware or long contracts. Add users, remove users, change call routing, update menus — all done remotely, usually the same day. And because everything is cloud-based, it works just as well in rural Powys as it does in central Cardiff.
BT is switching off the old PSTN and ISDN phone network across the UK in January 2027. If your Welsh business is still running on traditional phone lines or an old phone system connected via ISDN, you need to act before the deadline. The transition to a cloud phone system is straightforward — your numbers come with you, your staff will notice no difference in how they make and receive calls, and in most cases your monthly costs will reduce.
Complete hosted phone systems set up and managed remotely. Auto-attendant, call queues, voicemail to email, call recording, mobile apps and over 1000 CRM integrations. Your existing numbers transfer across.
Business mobile contracts across EE, Vodafone, O2 and Three. SIM only plans, handsets, shared data pools and multi-network SIMs for best coverage across Wales including rural areas.
Managed IT support, cybersecurity, 24/7 monitoring and helpdesk support delivered fully remotely. Keep your computers, data and staff protected without the cost of an on-site IT team.
Business broadband, 4G/5G routers and failover solutions. Reliable internet with guaranteed SLAs so your business stays online.
Our cloud phone systems come with everything your business needs:
We provide remote phone system setup and support to businesses across all of Wales including:
Free consultation, no obligation. Fully remote setup — we can have you live within days.