Custom AI agents and intelligent integrations for businesses across Ireland and the UK
Drakos Systems builds custom AI solutions for SMEs across Ireland and the UK. We connect your phone system, CRM, calendar, and business tools using AI agents and MCP integrations — so your business runs smarter with less manual work. No jargon. No complexity. Just results.
We build AI agents that work for your specific business. A receptionist agent that answers calls and routes them. A follow-up agent that emails customers after every job. A scheduling agent that books appointments automatically. Tell us what you need — we build it.
Model Context Protocol (MCP) lets your AI assistant connect to all your business tools at once — your CRM, calendar, job management software, and phone system. We implement MCP so your AI can pull data from anywhere and take actions across your whole business stack.
Add AI to your existing VoIP phone system. Every call is automatically transcribed, summarised, and logged to your CRM. AI call routing sends callers to the right person first time. After-hours AI reception handles calls when your team is unavailable.
Stop manually updating your CRM after every call. AI automatically logs call details, updates contact records, creates follow-up tasks, and sends confirmation emails — all without anyone touching a keyboard. Works with HubSpot, Salesforce, Zoho, and most major CRMs.
An AI receptionist that answers calls 24/7, understands what callers need, routes them to the right person, takes messages, and handles after-hours enquiries. Sounds natural. Works reliably. Costs a fraction of a human receptionist.
Connect your business tools and automate repetitive tasks. When a new enquiry comes in, AI creates a CRM record, sends a welcome email, books a callback, and notifies your sales team — all automatically. We map your workflows and build the automation.
AI agents are software programs that act on your behalf. Here are the most common types we build for businesses across Ireland and the UK:
Answers incoming calls, greets callers by name if they're in your CRM, understands their query, routes to the right person or department, and takes messages when staff are unavailable. Works 24/7 including evenings and weekends.
Automatically transcribes every call and meeting. Generates a plain-English summary with key points and action items. Saves the transcript to your CRM or shared drive. Your team never has to take notes again.
Books appointments, site surveys, and callbacks automatically. Checks your team's availability in real time, offers suitable slots to callers or website visitors, and sends confirmation emails and reminders. Integrates with Google Calendar, Outlook, and most booking systems.
After every call or meeting, automatically sends a follow-up email to the customer summarising what was discussed and what happens next. Creates a task in your CRM for the relevant team member. Ensures nothing falls through the cracks.
Before a sales call or customer meeting, automatically pulls together a briefing — who the customer is, their history with you, any open issues, and relevant notes. Your team walks into every call fully prepared without spending time on manual research.
Have a specific workflow you want to automate? We build custom AI agents for any business process — from quoting and invoicing to stock management and compliance reporting. Tell us what you need and we'll build it.
MCP stands for Model Context Protocol. It's a standard that lets AI systems connect securely to your business tools and data.
Think of it like a universal plug socket. Instead of your AI assistant only knowing what you type to it, MCP lets it connect to your CRM, your calendar, your phone system, your job management software — all at once, securely.
This means your AI can answer questions like: "What jobs are outstanding for this customer?" or "When is the next free slot for a site survey in Belfast?" — and actually take action, not just give you a generic answer.
Drakos Systems implements MCP integrations for businesses across Ireland and the UK, connecting your existing tools to AI without replacing them.
We provide AI customisation services to businesses across the whole island of Ireland and the UK — all delivered remotely, no engineer visit required.
Dublin · Cork · Galway · Limerick · Waterford · Kilkenny · Sligo · All counties
Belfast · Derry · Lisburn · Newry · Armagh · Omagh · Enniskillen · All areas
England · Scotland · Wales · Remote delivery UK-wide
An AI agent is a software program that can carry out tasks on your behalf — automatically, without you having to do them manually. For example, an AI receptionist agent can answer incoming calls, understand what the caller needs, and route them to the right person or take a message. An AI follow-up agent can automatically send emails or update your CRM after every call. Drakos Systems builds custom AI agents tailored to your specific business workflows.
MCP stands for Model Context Protocol — a standard that allows AI systems to connect securely to your business tools and data. Think of it as a universal plug that lets your AI assistant talk to your CRM, calendar, job management software, and phone system all at once. Instead of switching between apps, your AI can pull information from all of them and take actions across them. Drakos Systems implements MCP integrations for businesses across Ireland and the UK.
AI customisation costs vary depending on complexity. A simple AI integration — such as connecting your phone system to your CRM to auto-log calls — can be set up for a few hundred pounds. A fully custom AI agent with multiple integrations typically costs £500–£2,000 to build, with a small monthly fee for ongoing AI usage. Drakos Systems offers free consultations to assess your needs and provide a fixed-price quote.
Yes. Drakos Systems provides AI customisation and automation services to businesses across the whole island of Ireland — including Dublin, Cork, Galway, Limerick, Waterford, and all other counties. All services are delivered remotely, so no engineer visit is required. We work with businesses in the Republic of Ireland, Northern Ireland, and across the UK.
Yes. Drakos Systems integrates AI with your existing VoIP phone system, whether you are already a Drakos customer or using another provider. AI features such as call transcription, smart summaries, CRM auto-update, and virtual reception can be added to most modern cloud VoIP systems. We also offer a full hosted VoIP platform with AI built in.
Book a free 30-minute consultation. We'll look at your current workflows, identify where AI can save you the most time, and give you a clear plan with fixed pricing — no obligation.
Serving businesses across Ireland (Dublin, Cork, Galway, Limerick) · Northern Ireland (Belfast, Derry, Newry) · UK-wide