Healthcare Communication Solutions

Medical and dental practices need reliable, secure phone systems that put patients first. Our VoIP solutions are designed for healthcare providers, with features that improve patient care, streamline appointments, and ensure compliance with healthcare regulations.

Why Healthcare Providers Choose Drakos

📅 Appointment Management

Intelligent call routing for appointment bookings. Reduce wait times and improve patient satisfaction with efficient call handling.

🔒 Patient Confidentiality

GDPR compliant systems with secure call recording. Protect patient information with ISO 27001 certified security.

⏰ Out-of-Hours Service

Custom messages for surgery hours, emergency contacts, and after-hours information. Never miss urgent patient calls.

📱 Mobile Integration

On-call doctors and dentists can use their mobile phones with the practice number. Work from anywhere securely.

🔔 Appointment Reminders

Automated SMS and call reminders reduce missed appointments and improve practice efficiency.

📊 Call Analytics

Track call volumes, peak times, and missed calls. Optimise staffing and improve patient service.

Features for Medical & Dental Practices

Perfect for All Healthcare Settings

GP Surgeries

Appointment booking, prescription lines, emergency routing, multi-doctor call handling.

Dental Practices

Patient appointment systems, emergency dental lines, multi-surgery support, recall systems.

Private Clinics

Professional call handling, patient confidentiality, flexible routing, mobile integration.

Veterinary Practices

Emergency animal care lines, appointment booking, out-of-hours routing, multi-vet support.

Compliance & Security

Healthcare communications require the highest standards of security and compliance. Our systems meet all regulatory requirements:

Trusted by Healthcare Providers Across Northern Ireland

We support medical practices, dental surgeries, and healthcare providers throughout Belfast, Lisburn, Bangor, and across Northern Ireland. Our local team provides rapid support when you need it most.

Frequently Asked Questions

Can we integrate with our practice management software?

Yes, our VoIP systems integrate with major practice management software including EMIS, SystmOne, and Vision. This enables automatic call logging, click-to-dial from patient records, and seamless appointment management.

Do you provide appointment reminder systems?

Yes, we provide automated appointment reminder systems via SMS and voice calls. This reduces missed appointments, improves patient attendance, and frees up reception staff time.

Improve Patient Care with Better Communications

Get a free consultation and quote tailored to your practice's needs.

Request Quote 📞 Call 02890 184 600